The salary account attracts customers

• Acquisition of 32,368 new customers, due mainly to the 5% salary account, 19,086 of which were opened during the year.
• The volume of mortgages arranged totalled 1,480.3 million euros, 18% more than in 2018, despite the difficulties adapting to the new regulatory framework.
• Gross operating income was up 9%, standing at 200.6 million euros, overcoming the difficulties posed by the unfavourable interest rate environment.