Stringency and professionalisation

• The average balance sheet of agents increased to 37 million euros, thanks to increased stringency, improved controls and professionalisation of profiles.
• The good performance of this activity led to an increase in funds under management and the arrangement of new asset transactions, putting the total balance at over 13,400 million euros, with all items seeing significant growth.
• The successful inclusion of new agents, with vast experience in Private Banking and suitable profiles, was key to increasing lending and attracting customers.