Previously, to start a deal, all that was needed was budgetary approval and as comprehensive a definition as possible of the project or requirement to draw up the RFQ. Now, this is no longer enough. Before filing the request with the Purchasing Department and launching the RFQ, the requestor must follow the procedures recommended by Internal Audit, Technological Risks, the Data Protection Office and those included in the bank's procurement and outsourcing policy. Furthermore, it must obtain validation from Technical Risks and the Head of Data Protection, in addition to express authorisation from the Outsourced Services Management Area if it entails a new service.
Over the course of 2018, the Area has to respond to greater demand for services from the entity as a result of the transformation plan under way at the bank. In order to improve the efficiency of purchase processes, over the course of the year, the following initiatives were embarked upon:
The objectives for 2018 involve making inroads with the lines developed in recent years (in particular, completing the service outsourcing policy) and working on the integration of EVO Banco banking activity in Spain, and its Irish consumer finance subsidiary.
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